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Chicago Faucets Warranty

Chicago Faucets Brand Products Are Subject To The Following Warranties:

Limited Warranty - The CHICAGO FAUCET COMPANY ("Chicago Faucets") extends to the original consumer the following warranties for Genuine Chicago Faucets manufactured products and components, or other components under the Chicago Faucets Warranties, (collectively, the "Products") used in commercial or residential applications.

Lifetime Faucet Warranty - The "Faucet", defined as any metal cast, forged, stamped or formed portion of the Product, not including electronic or moving parts or water restricting components, or other components covered under other Chicago Faucet warranties, is warranted against manufacturing defects for the life of the Product.

Five Year Cartridge Warranty - Commercial - The "Cartridge", defined as the metal portion of any Product typically referred to by the product numbers containing 1-099, 1-100, 1-310, 377X, 217X and 274X, excluding any rubber or plastic components, is warranted against manufacturing defects for a period of five (5) years from the date of Product purchase. All Cartridges included in Chicago Faucet's Single Control or Shower Products are also warranted against manufacturing defects for a period of five (5) years from the date of Product purchase.

Lifetime Cartridge Warranty - Residential - For products used in Residential applications, the "Cartridge", as described above, is warranted for the lifetime of the faucet.

One-Year Finish Warranty - Commercial - For Products used in commercial applications, the finish of the Product is warranted against manufacturing defects for a period of one-year from the date of Product purchase. PVD finishes installed in public or commercial areas carry a one-year warranty from date of installation.

One-Year Finish Warranty - Residential - PVD finishes installed in public or commercial areas carry a one-year warranty from date of installation.

Five-Year Finish Warranty - Residential - For Products used in residential applications, the finish of the Product is warranted against manufacturing defects for a period of five (5) years from the date of Product purchase. ForeverShine™ finishes installed in residential-use applications are warranted not to corrode, tarnish or discolor for the life of the product.

Electronic Faucets Mechanicals Warranty - Are warranted for 5 years from the date of installation.

Electronic Faucets Finishes Warranty - Are warranted for one-year from the date of installation.

Electronic Faucets Electronics and Solenoid Warranty - Are warranted for one-year from the date of installation.

Other Warranties - All other Products not covered above are warranted against manufacturing defects for a period of one (1) year from the date of Product purchase.

Geberit Brand Products Are Subject To The Following Warranties:

Kitchen Accessories shall be free from defective material and workmanship for a period of 1-year from date of installation.

Bath Waster and Overflow products carry a limited lifetime warranty on the material and mechanism.

Tessera™ concealed tank & carrier units carry a 10-year limited warranty on the flushing mechanisms and limited lifetime warranty on the tank and carrier.

Plated Finishes carry a one-year limited warranty from date of installation with the exception of those finishes designated as ForeverShine™.

ForeverShine™ finishes installed in residential-use applications are warranted not to corrode, tarnish or discolor for the life of the product.

ForeverShine™ finishes installed in commercial use applications are warranted for a period of one-year from date of installation.

Electroic Faucets, Flushometers and Metering Machanicals Warranty - Are warranted for 5 years from the date of installation.

Electronic Faucets Finishes Warranty - Are warranted for one-year from the date of installation.

Electronic Faucets Electronics and Solenoid Warranty - Are warranted for 3 years from the date of installation.

Pressure Assist Toilet Systems - Are warranted for 5 years from date of installation (pressure vessel), limited lifetime for the carrier plus a one-year warranty on toilet bowl and flush actuator plate.

Chicago Faucets will either replace or repair the defective equipment or refund the purchase price, at its option, if an inspection by Chicago Faucets or its authorized representative discloses any manufacturing defects in material or workmanship during this period. These provisions do not include the battery shipped with the Electronic Products. Chicago Faucets will not be liable for any labor or other expenses not specifically stated above and disclaim any responsibility for incidental or consequential damages.

Warranties implied by law, including that of merchantability are expressly limited to the period of this warranty. This limitation and exclusion does not apply in those states that do not allow limitations on the duration of implied warranties. Or the exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights, which vary, from state to state.

The Chicago Faucet Company Main Office

  • 2100 S. Clearwater Dr.
  • Des Plaines, IL 60018-5999
  • Tel. 847.803.5000
  • Fax. 847.803.5454

Do you have questions?

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