
WARRANTY
All RONBOW products carry
RONBOW’s One-Year Limited Warranty when purchased from
an Authorized Ronbow Dealer unless
otherwise noted. Damage caused during moving (tipping
over) or during installation is not a defect or warranty
issue and will not be considered as such. This warranty
does not cover installation or any other labor charges
associated with the repair, removal, reinstallation or
consequential damages. The warranty does not cover
product failure caused by abusive treatment, surface
scratches, misuse, neglect or damage due to handling or
faulty installations. This warranty applies only to the
original purchaser and to the original installation of
the product. This warranty is void if the product has
been moved from its initial place of installation.
Defective products or parts will be replaced on a rush
and availability basis. RONBOW must be notified in
writing upon discovery of any defect in the product,
including a detailed description of the alleged defect.
This warranty does not apply to local building code
compliance. The buyer should check with the local
related plumbing codes before installation.
RONBOW furniture is made
of naturally variable raw materials. Differences in
grain character and color amongwood and plant species
and stones and minerals are naturally occurring
variations and are not within the control of the
manufacturer nor considered defects under this warranty.
Natural color changes, variations, or movements in
lumber or veneer products, and exposure to extreme
temperature changes and direct sunlight, may cause color
changes and/or surface damage and are not covered by
this warranty.
Tempered Glass
Characteristics: Due to the manufacturing process, glass
will tend to have a greenish tint. This is a natural
feature and is not considered a defect. As a result of
the tempering process or otherwise, color variation in
glass may occur in certain products.
Stone Characteristics:
Color variations in stone are a natural occurrence. For
this reason, new and/or replacement pieces may not match
display samples and/or existing pieces. Natural
occurring stone characteristics such as variation in
grain, color, mineral streaks are not considered
defective product.
Finish and Wood
Characteristics: All wood naturally ages, darkens,
changes in color, and mellows over time due primarily to
exposure to light. While this color change is
imperceptible from day to day, it may be significant
over a longer period of time, or due to amount of light
the wood is exposed to. On warranty replacement doors or
drawers, we will not guarantee an exact color match.
Imperfections such as checks (small surface splits),
pitch pockets (small dark holes) or darker mineral
streaks are natural and are not considered defects.
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