Kohler Warranty - Call:
1-800-456-6537
Kohler Co.
Attn:
Customer Service Department 444 Highland Drive Kohler,
WI 53044
ONE-YEAR LIMITED WARRANTY
KOHLER® plumbing fixtures, faucets and fittings are warranted to be free of
defects in material and workmanship for one year from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment
where Kohler Co. inspection discloses any such defects occurring in normal usage
within one year after installation. Kohler Co. is not responsible for removal or
installation costs.
To obtain warranty service, contact Kohler Co. either through your Dealer,
Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn:
Customer Service Department, 444 Highland Drive, Kohler, WI 53044, USA, or by
calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada
and 001-877-680-1310 from within Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. KOHLER CO. DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how
long an implied warranty lasts, or the exclusion or limitation of special,
incidental or consequential damages so these limitations and exclusions may not
apply to you. This warranty gives you specific legal rights. You may also have
other rights which vary from state/province to state/province.
This is our exclusive written warranty.
Notes:
1. There may be variation in color fidelity between catalog images and actual
plumbing fixtures.
2. Kohler Co. reserves the right to make changes in product characteristics,
packaging or availability at any time with out notice.
KOHLER FAUCETS
LIFETIME LIMITED WARRANTY
Kohler Co. warrants its faucets manufactured after January 1, 1997, to be leak
and drip free during normal residential use for as long as the original consumer
purchaser owns his/her home.* If the faucet should leak or drip during normal
use, Kohler will, free of charge, mail to the purchaser the cartridge necessary
to put the faucet in good working condition.
Kohler also warrants all other aspects of the faucet, except gold finish, to be
free of defects in material and workmanship during normal residential use for as
long as the original consumer purchaser owns his/her own home. If a defect is
found in normal residential use, Kohler Co. will, at its election, repair,
provide a replacement part or product, or make appropriate adjustment. Damage to
a product caused by accident, misuse, or abuse is not covered by this warranty.
Proof of purchase (original sales receipt) must be provided to Kohler with all
warranty claims. Kohler Co. is not responsible for labor charges, installation,
or other consequential costs. In no event shall the liability of Kohler exceed
the purchase price of the faucet.
If the faucet is used commercially, Kohler warrants the faucet to be free from
defects in material and workmanship for one (1) year from the date the product
is installed, with all other terms of this warranty applying except duration.
If you believe that you have a warranty claim, contact Kohler Co., either
through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by
writing: Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA. Please be sure to provide all pertinent information
regarding your claim, including a complete description of the problem, the
product, model number, color, finish, the date the product was purchased and
from whom the product was purchased. Also include your original invoice. For
other information, or to obtain the name and address of the service and repair
facility nearest you, call 1-800-4-KOHLER from within the USA, 1-800-964-5590
from within Canada and 001-877-680-1310 from within Mexico.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.
SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations of how long an implied warranty
lasts or the exclusion or limitation of such damages, so these limitations and
exclusions may not apply to you. This warranty gives the consumer specific legal
rights. You may also have other rights that vary from state/province to
state/province. This warranty is to the original consumer purchaser only, and
excludes product damage due to installation error, product abuse, or product
misuse, whether performed by a contractor, service company, or the consumer.
This is our exclusive written warranty.
*Trend® faucets, MasterShower Tower, polished gold finish, all items within the
"Fixture Related" section of the KOHLER Faucets Price Book, drains, Duostrainer®
sink strainers, soap/lotion dispensers and faucets used in commercial settings
are covered by Kohler's one-year limited warranty.
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