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 Kohler Faucets Warranty  

    Kohler Warranty -  Call:  1-800-456-4537

 

Kohler Co.
Attn: Customer Service Department
444 Highland Drive
Kohler, WI 53044

ONE-YEAR LIMITED WARRANTY

KOHLER® plumbing fixtures, faucets and fittings are warranted to be free of defects in material and workmanship for one year from date of installation.

Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects occurring in normal usage within one year after installation. Kohler Co. is not responsible for removal or installation costs.

To obtain warranty service, contact Kohler Co. either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn: Customer Service Department, 444 Highland Drive, Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from within Mexico.

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. KOHLER CO. DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.

This is our exclusive written warranty.

Notes:

1. There may be variation in color fidelity between catalog images and actual plumbing fixtures.
2. Kohler Co. reserves the right to make changes in product characteristics, packaging or availability at any time with out notice.


KOHLER FAUCETS

LIFETIME LIMITED WARRANTY

Kohler Co. warrants its faucets manufactured after January 1, 1997, to be leak and drip free during normal residential use for as long as the original consumer purchaser owns his/her home.* If the faucet should leak or drip during normal use, Kohler will, free of charge, mail to the purchaser the cartridge necessary to put the faucet in good working condition.



Kohler also warrants all other aspects of the faucet, except gold finish, to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his/her own home. If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment. Damage to a product caused by accident, misuse, or abuse is not covered by this warranty. Proof of purchase (original sales receipt) must be provided to Kohler with all warranty claims. Kohler Co. is not responsible for labor charges, installation, or other consequential costs. In no event shall the liability of Kohler exceed the purchase price of the faucet.

If the faucet is used commercially, Kohler warrants the faucet to be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration.

If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Service Department, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from within Mexico.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province. This warranty is to the original consumer purchaser only, and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer.

This is our exclusive written warranty.

*Trend® faucets, MasterShower™ Tower, polished gold finish, all items within the "Fixture Related" section of the KOHLER Faucets Price Book, drains, Duostrainer® sink strainers, soap/lotion dispensers and faucets used in commercial settings are covered by Kohler's one-year limited warranty.