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 Refund Policy  


Refunds for General Returns

After our warehouse has received your General Return and inspected the merchandise, you can expect a refund in the same form of payment originally used for purchase within 30 days. It usually takes "One Billing Cycle" to see the refund on your Credit Card Statement.  All returns and exchanges will be credited less restocking fees and shipping costs.  Original Shipping costs are Non-Refundable.  If you have not received a credit and it as been longer than 30 days, please give our Customer Service Department a call at 1-800-891-0896.

Refunds for Cancellations

After successful cancellation of an item or order, you can expect a full refund in the same form of payment originally used for purchase within 7 business days.  It usually takes "One Billing Cycle" to see the refund on your Credit Card Statement.  All successful cancellations will be credited in Full, including Shipping & Sales Tax.  If you have not received a credit for your cancelled item or order and it as been longer than 7 business days, please give our Customer Service Department a call at 1-800-891-0896.










Do you have questions?

Can't find what you're looking for?  We have one of the largest selections of Kitchen and Bathroom fixtures available on the web!  If you have any questions or can't find a product, please call one of our friendly Customer Service Representatives Toll-Free at 1-800-891-0896 from 7 a.m. to 9 p.m. Mon-Fri and also from 9 a.m. to 9 p.m. Sat & Sun (CST). Or, send us a Customer Service Request »