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 Customer Support   What can we help you with?

We're always happy to answer your questions and address your concerns. Make sure you first check out our Help section to find an immediate answer to your question(s). For the quickest response, please fill out the Customer Service Request form below.
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Customer Service Request Form
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Phone - Customer Service/Sales

Toll Free:  1-800-891-0896                   
Fax:            1-262-681-3395

Call Center hours:

Monday - Friday        7:00am - 9:00pm CST
Saturday - Sunday      9:00am - 9:00pm CST

Holidays:

eFaucets.com observes the following Holidays, and will be closed:

  • New Year's Day, January 1
  • Easter Sunday
  • Independence Day, July 4
  • Thanksgiving Day, 4th Thursday in November
  • Christmas Day, December 25

Contacting us by email

  For Questions about a product, help or Technical Support:
customerservice@efaucets.com
  For Sales Questions:
sales@efaucets.com
  For Return Questions:
customerservice@efaucets.com
For Questions regarding this web site:
info@efaucets.com
For Complaints:
complaints@efaucets.com


Physical Address / Postal Address

Need to write us by mail? Please use the following address

Corporate Address:

eImprovement.com, LLC
4061 N. Main Street
Racine, WI 53402

Postal Address:

eImprovement.com, LLC
P.O. Box 044271
Racine, WI 53402

Need to return a product to us?

** Returns must be pre-authorized and issued an RGA# in order to be accepted back as a Return.  Please check your Return Goods Authorization email for the proper return address and ship the merchandise back to the appropriate Distribution Center.  All Returns shipped to the Corporate Address or Postal Address will be Refused.

 

Showroom Locations

Need to visit a showroom in the Denver, CO area?  Please use the following address for our Denver, CO Showroom.

Showroom Address:

Solutions Bath & Kitchen
5380 Vivian Street, Suite A
Arvada, CO 80002
Phone: 303-421-3809
Fax: 303-424-1649
SolutionsBath.com


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Returns/Cancellations

Have a Return? View our Return Policy

Need to cancel an order?  View our Cancellation Policy


Manufacturer or Vendor Inquiries

Are you interested in having your brand featured on eFaucets.com? Are you a manufacturer or distributor that drop ships? If so, we are always looking for new Business Relationships. Please send an email to:

vendors@eimprovement.com


Press / Media Inquiries

For any Press or Media inquiries concerning eFaucets.com or the eImprovement.com Network of Stores, please send an email to:

pr@eimprovement.com


Corporate Contact Info

eFaucets.com is a Network Store of eImprovement.com.  For more information about us or to reach us on a corporate level, please visit our website: 

eImprovement.com