Sale!  2 Days Only.  5% Off Orders $399 or More.  Use Code: SAVE5  Ends   *Exclusions apply

  Home > Help > Customer Support

SecurityPrivacy | Returns   

   Popular Categories

 Kitchen Faucets
 Kitchen Sinks
 Kitchen Accessories
 Bar/Prep Faucets
 Bar/Prep Sinks
 Bar/Prep Accessories
 Garbage Disposals
 Hot Water Dispensers
 Bathroom Faucets
 Bathroom Sinks
 Bathroom Accessories
 Bathroom Mirrors
 Bathroom Lighting
 Bathroom Vanities
 Shower Faucets
 Tub/Shower Faucets
 Tub Faucets
 Bidet Faucets
 Bidets
 Toilets
 Bath Tubs
 Shower Bases
 Shower Enclosures
 Shower Modules
 Lighting

   Popular Brands

 American Standard
 Belle Foret
 Blanco Faucets
 Bemis
 Brizo
 California Faucets
 Danze Faucets
 Delta Faucets
 Elizabethan Classics
 Grohe Faucets
 Graff Faucets
 Hansgrohe Faucets
 Insinkerator
 Kohler
 Kraus
 Moen Faucets
 Pegasus Faucets
 Pfister Faucets
 Riobel
 Rohl
 Ruvati
 Ronbow
 Schon
 Toto
 Vigo
 View All Brands
 Customer Support   What can we help you with?

We're always happy to answer your questions and address your concerns. Make sure you first check out our Help section to find an immediate answer to your question(s). For the quickest response, please fill out the Customer Service Request form below.
Have a Complaint? Click Here
Need Warranty Replacement? Click Here
Need a Price Quote or Estimate? Quote Form
Click Here For Expert Advice

Customer Service Request Form
  *Required Fields
First Name:
Last Name:
*Email Address:
Subject: Other:
Order Number:
*Comments:
Spam Verification
  Change Image
 Type the characters shown above


Phone - Customer Service/Sales

Toll Free:  1-800-891-0896                   
Fax:            1-262-681-3395

Call Center hours:

Monday - Friday        7:00am - 9:00pm CST
Saturday - Sunday      9:00am - 9:00pm CST

Holidays:

eFaucets.com observes the following Holidays, and will be closed:

  • New Year's Day, January 1
  • Easter Sunday
  • Independence Day, July 4
  • Thanksgiving Day, 4th Thursday in November
  • Christmas Day, December 25

Contacting us by email

  For Questions about a product, help or Technical Support:
customerservice@efaucets.com
  For Sales Questions:
sales@efaucets.com
  For Return Questions:
customerservice@efaucets.com
For Questions regarding this web site:
info@efaucets.com
For Complaints:
complaints@efaucets.com


Physical Address / Postal Address

Need to write us by mail? Please use the following address

Corporate Address:

eImprovement.com, LLC
4061 N. Main Street
Racine, WI 53402

Postal Address:

eImprovement.com, LLC
P.O. Box 044271
Racine, WI 53402

Need to return a product to us?

** Returns must be pre-authorized and issued an RGA# in order to be accepted back as a Return.  Please check your Return Goods Authorization email for the proper return address and ship the merchandise back to the appropriate Distribution Center.  All Returns shipped to the Corporate Address or Postal Address will be Refused.

 

Showroom Locations

Need to visit a showroom in the Denver, CO area?  Please use the following address for our Denver, CO Showroom.

Showroom Address:

Solutions Bath & Kitchen
5380 Vivian Street, Suite A
Arvada, CO 80002
Phone: 303-421-3809
Fax: 303-424-1649
SolutionsBath.com


   View Larger Map


Returns/Cancellations

Have a Return? View our Return Policy

Need to cancel an order?  View our Cancellation Policy


Manufacturer or Vendor Inquiries

Are you interested in having your brand featured on eFaucets.com? Are you a manufacturer or distributor that drop ships? If so, we are always looking for new Business Relationships. Please send an email to:

vendors@eimprovement.com


Press / Media Inquiries

For any Press or Media inquiries concerning eFaucets.com or the eImprovement.com Network of Stores, please send an email to:

pr@eimprovement.com


Corporate Contact Info

eFaucets.com is a Network Store of eImprovement.com.  For more information about us or to reach us on a corporate level, please visit our website: 

eImprovement.com