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Herbeau Warranty

Limited Warranty:

Herbeau Creations of America warrants the quality of its products to be free of defects in material and workmanship, except for finishes, for a period of five years from the date of purchase as indicated by the purchaser's receipt. There is a lifetime warranty on all hand painted decorations on Vitreous China products. A two year warranty applies to Polished Nickel, Old Silver, Satin Nickel and Old Gold finishes only. Solibrass carries a lifetime finish warranty. All Fireclay products have a one year warranty on manufacturer defects and ten years for fading / staining. There is no warranty on Weathered Copper and Brass finishes! Our faucets and sinks are manufactured from the highest quality copper and brass. Polished Copper and Brass will naturally tarnish but can be restored to its original shine by polishing it with a brass polisher. Our popular Weathered Copper and Brass finish has already been pre-weathered through a scientific process creating a patina which will develop an even more refined look with age. Product problems attributable to abuse, misuse, improper installation, hard water, marine environment, maintenance or accidental damage are not covered by any warranty. Cleaning and maintenance instructions are included with every item. This warranty is limited to defective parts replacement only. Labor charges and/or damages incurred in installation, repair, removal or replacement are not covered. Any incidental or consequential damages resulting from any defects in material are not included. Some states do not allow the exclusion or limitation of consequential damages; therefore if such exclusion or limitation is applicable, the above limitation may not apply to you.

  • Postal Address
  • Herbeau Creations of America
  • 3600 Westview Drive
  • Naples, FL 34104
  • Contact Information
  • Phone: 239-417-5368
  • Fax: 800-547-0084
  • E-mail:

Do you have questions?

Can't find what you're looking for?  We have one of the largest selections of Kitchen and Bathroom fixtures available on the web!  If you have any questions or can't find a product, please call one of our friendly Customer Service Representatives Toll-Free at 1-800-891-0896 from 7 a.m. to 9 p.m. Mon-Fri and also from 9 a.m. to 9 p.m. Sat & Sun (CST). Or, send us a Customer Service Request »