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Returns – What you Need to Know

We understand that stuff happens during home projects, and that you may change your mind on the finish of a faucet, or an item just doesn't work out as expected. That is why we offer a 60-day return policy.

General Returns

You may request a general return within 60 days of receiving your product for a refund, minus return shipping. Items must be received in resalable condition.

Large Item Returns

You may request a Large Item return within 60 days of receiving your product for a refund, minus return shipping and less a 10% restocking fee. Items must be received in resalable condition. Items falling into this return policy are indicated in the cart above with "Freight Shipping" or "Free Freight Shipping".

Special Order Returns

You may request a Special Order return within 60 days of receipt for a refund, minus return shipping and less a 25% restocking fee. Items must be received in resalable condition. Items falling into this return policy are indicated in the cart above with "Special Order" or "Made to Order".